In case of the receipt of a damaged package, you need to complain delivery writing on the delivery form reasons and "recive with reserve" and then the sign of the courier.
Within 2 days from the recipt, you must inform Amlux of any problem sending an email at info@amlux.it.If you don't follow these steps, we can't refund you. For further information you can read the "Terms and conditions" page.